Terms of Service

App Name: Volo
Bundle ID: com.volo.aviaassist
Platforms: iOS (primary), Android, Web
Developer/Company: LaunchSpace LLC ("LaunchSpace", "we", "us")

These Terms of Service ("Terms") govern your access to and use of Volo (the "App") and any related services provided by LaunchSpace LLC.

By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Critical aviation disclaimers (read carefully)

You acknowledge and agree that:

• Operational decisions must be based on official and approved sources.
• Volo outputs (calculations, reference lookups, route checks, weather suitability checks, departure assist info, scripts, and PDFs) may contain errors, omissions, or outdated content.
• Use of the App is at your own risk, and you remain responsible for compliance with all applicable regulations, airline policies, and operational requirements.

2. Description of the service

Volo provides an aviation toolkit including calculators, reference data, bilingual briefing scripts, and real-time information features. Some features work entirely offline; others require network access.

The App may change over time (features may be added, modified, or removed).

3. Eligibility

You must be legally permitted to use the App in your jurisdiction. Volo is intended for professional use by aviation personnel and is not directed to children.

4. Accounts and authentication

A) Sign-in methods

Volo supports:

• Sign in with Apple
• Sign in with Google

Authentication and profile storage are handled via Supabase.

B) Your responsibilities

You agree to:

• Provide accurate information where required
• Maintain the confidentiality of your device and sign-in methods
• Notify us if you believe your account has been compromised

We are not responsible for losses caused by unauthorized access resulting from your failure to secure your device or credentials.

5. Subscriptions and billing (Volo Pro)

A) Auto-renewal

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period (or as otherwise specified by Apple).

B) Payment and management

• Payment is charged to your Apple ID account at confirmation of purchase.
• You can manage and cancel your subscription in your Apple account settings.
• Deleting the App does not cancel your subscription.

C) Refunds

Refund requests are handled by Apple under Apple's policies. We do not control Apple's refund decisions.

D) Changes

We reserve the right to modify subscription offerings, features, pricing, and trial or promotional terms at any time, subject to applicable law and platform rules. Material changes will be communicated as required.

Note: If subscriptions are offered on Android or Web in the future, additional terms may apply and these Terms will be updated.

6. Acceptable use

You agree not to:

• Use the App for unlawful purposes
• Reverse engineer, decompile, or attempt to derive source code except where permitted by law
• Interfere with or disrupt the App or related services
• Circumvent security or access controls
• Use automated means (bots/scrapers) to access App features in a way that burdens services or violates third-party terms

7. Third-party services and content

The App may retrieve data from third-party sources (e.g., aviationweather.gov, mobilecdm.igairport.aero, flightaware.com) and uses third-party authentication providers (Apple/Google) and Supabase.

You acknowledge and agree that:

• Third-party services are not under our control
• Their availability, accuracy, and terms may change at any time
• Your use of third-party services may be subject to their own terms and policies

We are not responsible for third-party services or content.

8. On-device features: clipboard and PDF sharing

• Clipboard: Clipboard reading occurs to support paste actions; clipboard data is not stored or transmitted by Volo.
• PDF export/sharing: PDFs are generated on-device; if you share them, you control where they go.

You are responsible for ensuring that any content you import or share (including exported PDFs) is handled in accordance with your employer's policies, applicable laws, and confidentiality requirements.

9. Intellectual property

A) Our IP

The App, including its design, code, calculators, datasets, reference formats, scripts, and branding, is owned by LaunchSpace LLC and is protected by intellectual property laws.

B) License to you

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal/professional use in accordance with these Terms.

C) Restrictions

You may not copy, modify, distribute, sell, lease, or create derivative works of the App or its content except as allowed by law or with our written permission.

10. Feedback

If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation, unless prohibited by law.

11. Disclaimers of warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available." We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that:

• The App will be uninterrupted or error-free
• Calculations, reference data, weather checks, route verification, or departure information will be accurate or complete
• Third-party data sources will be available or current

12. Limitation of liability

To the maximum extent permitted by law, LaunchSpace LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the App.

To the extent liability is not excluded, our total liability for all claims shall not exceed the amount you paid to us (if any) for the App or Volo Pro during the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless LaunchSpace LLC from and against claims, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any law, regulation, airline policy, or third-party rights

14. Suspension and termination

We may suspend or terminate your access to the App if you violate these Terms or if we reasonably believe it is necessary to protect the App, users, or third parties.

You may stop using the App at any time.

Subscription note: Terminating access to the App does not automatically cancel your Apple subscription. You must cancel through Apple account settings.

Account deletion requests (if available) or data deletion requests are handled as described in the Privacy Policy.

15. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any disputes shall be brought in the state or federal courts located in New York County (Manhattan), New York, unless applicable law requires otherwise.

16. Changes to these Terms

We may update these Terms from time to time. We will update the "Last Updated" date and provide additional notice where required. Continued use of the App after changes means you accept the updated Terms.

17. Apple-specific terms

The following terms apply to your use of Volo obtained through the Apple App Store. These terms are required by Apple and supplement the rest of these Terms.

A) Acknowledgement

These Terms are between you and LaunchSpace LLC only, and not with Apple Inc. ("Apple"). LaunchSpace LLC, not Apple, is solely responsible for the App and its content.

B) Scope of license

The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

C) Maintenance and support

LaunchSpace LLC is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

D) Warranty

LaunchSpace LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.

E) Product claims

LaunchSpace LLC, not Apple, is responsible for addressing any claims relating to the App or your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

F) Intellectual property claims

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, LaunchSpace LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

G) Legal compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

H) Third-party beneficiary

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

18. Contact

LaunchSpace LLC

Legal/support inquiries: contact@launchspace.org